Delivery terms and procedure for delivery and acceptance of goods

3.1 The goods are delivered to the Buyer within 2 business days /48 hours/ after the order is placed. The Buyer is solely responsible for the accuracy of providing a clear address for the place of delivery of the goods.
3.2 After the Buyer places the order, the courier contacts the Buyer to clarify the appropriate address for delivering the order.
3.3 The obligations of the Intermediary to the Buyer are considered to be fully fulfilled from the moment of delivery of the goods to the Buyer. Delivery is carried out by couriers on working days from 10:00 to 20:00 in Yerevan, and in the event that the Buyer is located outside the city of Yerevan, other delivery terms may be set by mutual agreement of the Seller and the Buyer. In any case, the Delivery Terms (including the exact date and place of delivery) until the Delivery of the Goods shall be determined by mutual agreement between the Intermediary and the Buyer.
3.4 The Intermediary shall supply the Goods only within the territory of the Republic of Armenia. The Intermediary shall not supply the Goods to places of detention, military units, hotels, public catering establishments, cafes, airports, metro stations and other similar public places, as well as to any places that are not considered the permanent residence or location of the Customer.
3.5 The Intermediary shall not be liable for the delivery terms set for the Delivery, in particular for failure to deliver the Goods within the specified period, if they arose through the fault of the Buyer, i.e. an incorrectly specified delivery address, absence at the specified address, non-residence, as well as due to circumstances beyond the control of the Intermediary, for example, in the event of impossibility caused by a natural disaster, accident or other force majeure.
3.6 The Buyer’s ownership right to the Ordered Product arises from the moment of actual payment of the price/value set for the Product. The risk of destruction or damage to the Product passes to the Buyer from the moment the Intermediary hands over the Product to the Buyer.
3.7 Upon receipt of the Product, the Buyer is obliged to open the packaged Product in the presence of the Shipper and check the integrity and completeness of the Product to make sure that the Product corresponds to the ordered assortment. After performing the specified actions, the Buyer unconditionally agrees and accepts that the delivered Product is the Product Ordered by him, it corresponds to the assortment, quantity, is complete, undamaged, fully corresponds to the description specified on the Arutcakh.com website and the purposes for which the Buyer purchased it.
3.8 Upon receipt of the Products, the Buyer is obliged to present an identity document to the Shipper to identify the Buyer. If the Buyer refuses to provide an identification document, the Shipper has the right not to deliver the delivered goods to the Buyer.
3.9 After the Buyer confirms the order, the Buyer’s payment, minus the 25% advance payment of the goods’ value, as well as the delivery fee of 2000 AMD for goods worth up to 25,000 /twenty-five thousand/ AMD, is transferred to the Seller’s card or personal account. After the Buyer confirms the purchase, used goods are not subject to return.
3.10 The Intermediary is responsible only for the photographic quality of the used goods. Before delivering the goods to the Buyer, the goods are checked to ensure the photographic quality of the goods, if no violations are detected, the goods are delivered to the Buyer, if violations are detected, the Buyer receives a full refund to his card or account within one business day, as well as is informed by e-mail to his personal account about the reasons for the impossibility of delivering the goods he has chosen.
3.11 The buyer has the opportunity to rate the seller or store on the website, write their opinion, and ask questions through the website.